Answering Calls:
When the phone rings it will display the name (If a contact exists) and phone number or extension of the caller.
From this screen you can answer the call, forward the call, silence the ringing or reject the call.
Making a Call
To make a call simply dial the phone number or extension you wish to speak to.
Calling Local Numbers or Extensions on your PBX
If you are calling a Local Number; dial the number without the area code.
Example: 9913 0000
Calling National/Mobile Numbers
Example: 03 9913 0000
Each time you make an outgoing call to a National Landline Number, ensure that you include the full area code. This does not apply for calls to Directory Assistance, 1800, 13/1300 and calls to mobiles, which are already presented in their full national number format.
Calling International Numbers
Each time you wish to make an International Call outside of Australia. You will need to add the International Access Number 0011. The example below is a call made to the US.
Example: 0011 1 787 5551234